My Moovers Terms and Conditions | My Moovers

Professional home & commercial removalists & storage

Terms and Conditions of Service

By initialling these terms and conditions, we are agreeing to offer, and you are agreeing to accept, the removalist services (“the Services”) as detailed in your quote/application submitted to us under the terms and conditions set out herein.

In accepting the Services, you are agreeing to comply with, and carry out all obligations set out in, our terms and conditions herein and those on our website https://mymoovers.com.au/.

1. Ownership of the goods

By entering into this agreement, you guarantee that:

2. Charges if you postpone or cancel the removal

If you postpone or cancel this agreement, we reserve the right to charge you a reasonable postponement or cancellation fee according to how much notice is given as set out below. “Working days” refer to the normal working week of Monday to Friday and excludes weekends and Public Holidays.

Also to note if the actual booking date is less than 14 days from the service date, section 2.2 will be applicable for cancellation fee.

3. Payment Terms

4. Lien

“Lien” is the legal right of the remover to hold goods until the customer has paid all outstanding charges. In the event you withhold any part of the Service Price after it falls due whilst we are in possession of any of your goods, we reserve the right to hold your goods until any unpaid charges payable under this agreement have been made. These include any charges that we may have paid out on your behalf. While we hold the goods, you will be liable to pay all storage charges and other costs (including legal costs) reasonably incurred by us in recovering our charges and applying our right of lien. These terms and conditions shall continue to apply.

5. Outstanding Payments

If payment of our charges pursuant to this agreement is in arrears and we are in possession of your goods, on giving you three months’ notice, we are entitled to require you to remove your goods from our custody and pay all money due to us. If you fail to pay all outstanding amounts due to us, we may sell or dispose of some or all of the goods without further notice. The cost of the sale or disposal will be charged to you. The net proceeds will be credited to your account and any eventual surplus will be paid to you without interest. If the full amount due is not received, we may seek to recover the balance from you.

In consideration for the Service and to better secure payment of all moneys owing by you to KADIYAN PTY LTD, you hereby irrevocably charge in favour of KADIYAN PTY LTD all of your right, title and interest in all personal property and real property that you now hold or acquire in the future, and you also authorise KADIYAN PTY LTD to cause a caveat to be lodged in respect of any properties owned by you charged by this clause.

6. Toll Roads

There will be an extra charge when passing through any Tollway and you will be charged for the same, unless otherwise stated in writing.

7. Behaviour

Verbal or threatening behaviour will not be tolerated. If the driver is forced to leave the job because of verbal or any other abuse from you or your authorised representative, you will still be liable to pay in full.

8. Electronic signature

Any electronic signature will be deemed an original and enforceable signature.

9. Limited Liability

We will not be liable for any loss and damage or any delay for certain factors that are beyond our control.

If you have elected not to take out any insurance over furniture items whilst in transit or storage and we (or our subcontractor) did not package any

furniture items for you prior to transit or storage, we will only be liable for damage to the furniture items up to an amount of $1000 per service. This cap on our liability to you does not apply if there is evidence that we (or our subcontractor) failed to exercise due care and skill and this failure is what caused the damage.

If you have elected not to take out any insurance over the goods whilst in transit or storage and we (or our subcontractor) have not packed the goods for you, we will only be liable for lost, stolen or misplaced boxes or items up to an amount of $300 per service. This cap on our liability to you does not apply if you provided us with a completed inventory including valuation of the contents of the box containing the goods prior to commencement of the transit or storage and there is evidence that we (or our subcontractor) failed to reasonably secure the goods whilst in our custody or care.

We encourage you to review our Terms and Conditions on our website https://mymoovers.com.au/ for further information regarding our limited liability.

10. Insurance

My Moovers services comes equipped with Public liability & Transit insurance. But It is your responsibility to arrange adequate insurance to cover the goods submitted for removal transit and/or your premises against any Accidental physical loss or damage or the deliberate act of a third party. If You require comprehensive insurance cover for your move, please contact CARTS Removals Insurance on 1300 880 253 or get an instant online quote https://www.removalsinsurance.com.au/html/.

You may, of course, arrange insurance with an insurer of Your choice.

11. Claims

You must examine your goods on delivery and note any items which may be subject to a claim. Potential claims must be notified to us in writing to https://mymoovers.freshdesk.com/support/tickets/new as soon as is reasonably practicable after the date of the Service.

You or your representative must be present at all times during the Service.

A written claim or confirmation should include as much information as is known in regard to the nature and extent of loss or damage, the value or items and the cost of repairs.

12. General

For further information regarding the terms set out herein, as well as the terms and conditions that apply to this agreement in addition to those set out herein, please refer to our terms and conditions on our website https://mymoovers.com.au/.

 

TERMS AND CONDITIONS OF USE

 

Please read these Terms and Conditions carefully before using the https://mymoovers.com.au/ website to browse, order a service and/or make a purchase. We recommend you arrange insurance to cover your goods or premises. This insurance will be separate from this contract and subject to the terms and conditions of the policy.

Other Terms and Conditions relating specifically to Privacy can also be found on this website. You must agree to abide by this policy as part of your overall Terms and Conditions acceptance.

1.About the Website

2.Acceptance of the Terms

You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Kadiyan Pty Ltd in the user interface.

3.Use of the Purchase Services

4.Your obligations as a User

 

5.Purchase of Products and Services

Our movers carry standard tools only if requested at the time of booking. If any special tools are required it is your responsibility to make the necessary arrangements.

6.Limited Liability

Kadiyan Pty Ltd’s liability obligations for the Product(s) or Service(s) you purchase via the Product Services are limited to the terms set forth herein.

In no event will Kadiyan Pty Ltd or its authorised representatives be liable for:

As some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you. In such states, Kadiyan Pty Ltd’s or its authorised representatives’ liability is limited to the greatest extent permitted by law.

Kadiyan Pty Ltd or its authorised representatives makes no representations whatsoever about any other website which you may access through https://mymoovers.com.au/ or which may link to the https://mymoovers.com.au/ website. When you access a website that is not https://mymoovers.com.au/, please understand that it is independent from https://mymoovers.com.au/, and that https://mymoovers.com.au/ has no control over the content on that website. In addition, a link to a https://mymoovers.com.au/ website does not mean that https://mymoovers.com.au/ endorses or accepts any responsibility for the content, or the use of such website.

7.Delivery

    • Kadiyan Pty Ltd or its authorised representatives cannot guarantee that delivery of Product(s) will occur on the stated estimated delivery date;
    • estimated delivery date of Product(s) may change from time to time due to unforeseen circumstances; and
    • except where required by applicable law, Kadiyan Pty Ltd or its authorised representatives is not liable with respect to any loss, damage, cost, expense or injury you or any third party suffers or may suffer as a result of a change in estimated delivery date of Product(s) or a delay in delivery of Product(s).

 

8.Copyright and Intellectual Property

9.Privacy

Kadiyan Pty Ltd and its authorised representatives takes your privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to Kadiyan Pty Ltd's Privacy Policy. By using the Website and the Purchase Services associated with the Website, you are agreeing to the Privacy Policy. You can view our Privacy Policy and read more about why we collect personal information from you and how we use that information on the Website.

 

10.General Disclaimer

 

11.Limitation of Liability

 

12.Termination of Contract

13.Indemnity

 

14.Dispute Resolution

 

15.Venue and Jurisdiction

The Purchase Services offered by Kadiyan Pty Ltd or its authorised representatives are intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts within the State of Australia to which you reside.

 

16.Governing Law

The Terms are governed by the laws of the State of Australia to which you reside. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereunder shall be governed, interpreted and construed by, under and pursuant to the laws of the State of Australia to which you reside without reference to conflict of law principles, notwithstanding mandatory rules. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.

17.Severance

If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed, and the rest of the Terms shall remain in force.

18.Contacting Us

If you have any questions about these Terms and Conditions of Use please contact us at [email protected]